Privacy policy

Last updated: June 16, 2026

Tidela respects your data. You own the customer information you bring into Tidela, and we use it for one purpose: to power your own workspace, capturing your conversations, preparing your follow-ups, and answering your questions about your pipeline. We don't sell your data, and we don't use one customer's data to build a product for anyone else.

What we collect

Two kinds of information. First, the details you give us, your name, work email, company, and anything you send through our contact form or sign-up. Second, the customer and sales data you bring into your Tidela workspace: your contacts, deals, notes, and the emails and calls Tidela captures on your behalf. We also collect basic, standard usage data (such as log and device information) to keep the service running and secure.

How we use it

For one purpose: to provide Tidela to you, capturing your activity, preparing your follow-ups, answering your questions about your pipeline, and supporting your account. Tidela's AI reasons only over your own workspace data to do its job. We do not sell your data, and we do not use one customer's data to build a product for anyone else.

Who we share it with

Only the service providers we need to operate Tidela, for example, our cloud hosting and the AI provider that powers AI Selling, and only so they can perform work on our behalf under appropriate confidentiality and security obligations. We may disclose information if required by law. We never sell your data to advertisers or data brokers.

How we protect it

Your data is encrypted in transit and at rest, access is restricted, and sensitive credentials are encrypted. Each customer's workspace is isolated from every other's.

Your choices

You own your data. You can access it, export it, correct it, or ask us to delete it. To make a request or ask a question, email todd@tidela.ai.

Updates

As Tidela grows, we'll update this policy and post the new version here with a fresh date. This page is written in plain English to tell you what we actually do; a more detailed policy will follow as we add features and enter new markets.